Terra Residential Services
May 2012

14655 Northwest Freeway
Suite 124
Houston, Texas 77040

(713) 895- 9966
(800) 275-7776



Houston's Only
Certified Residential
Management Company.
Specializing in Investment Brokerage & Management
Since 1990.

Serving You

Michael Mengden

(713) 895-9966 x305

Bridget Mengden
(713) 895-9966 x304

James Dominy
Property Manager
(713) 895-9966 x308

Jennifer Steward
Property Manager
(713) 895-9966 x306

Carolyn Marsh
Assistant Property Manager
(713) 895-9966 x303

Our Services
  • Leasing
  • Make Readies
  • Rent Collection
  • Evictions
  • Electronic Statements
  • Online Payments
  • Property Acquisitions
  • Sales
  • And More

Check Your Insurance: Events can happen - flood, extreme heat, hurricanes, fire, and more! It is important to check your insurance to obtain the best coverage possible and ensure that it is current. Review now with your insurance agent before a disaster/emergency occurs.

If An Emergency Occurs: Our first priority during any emergency is to handle the situation, taking any necessary measures for the safety of your property and your tenants. Then, we will contact you as soon as we are able.

Our Associations

Company Updates

Congratulations to Jennifer Steward, a Terra employee for over 19 years. She recently completed her real estate classes, passed her test, and earned her Texas Real Estate Salesperson License. Way to go Jenny!

Our website has been totally redesigned and upgraded and is now live. Please visit us at www.terraresidential.com and let us know what you think. This is an entirely new website from a well respected specialty company, so almost everything is different. Please, if you have the time, send us comments. Our website is for your use, so we want to make it as clean and user friendly as we can. If any of you bookmarked (or saved as a favorite) the old login page, please replace it with a new one as some clients have informed us that while old bookmarks will typically let you log in, they won't let you do anything once logged in.

Have a great spring.

The Fair Credit Reporting Act and Investors

The Fair Credit Reporting Act (FCRA) has a long history and under the regulation of the Federal Trade Commission (FTC). Originally enacted in 1970, the FCRA is an amendment to add a title VI to the Consumer Credit Protection Act enacted in 1968.The FCRA is a United States federal law that regulates the collection, dissemination, and use of consumer information, including consumer credit information. While a credit-report is not the only thing that should qualify a tenant, this important legislation is crucial to how managers and investors handle those reports. A tenant screening or credit report is undoubtedly a consumer report subject to the Act. The definition of "consumer report" per 15 USC Sec. 1681(a)(d) is as follows:

The term "consumer report" means any written, oral, or other communication of any information by a consumer reporting agency bearing on a consumer's credit worthiness, credit standing, credit capacity, character, general reputation, personal characteristics, or mode of living which is used or expected to be used or collected in whole or in part for the purpose of serving as a factor in establishing the consumer's eligibility for (A) credit or insurance to be used primarily for personal, family, or household purposes...

Landlords must establish reasonable procedures to assure compliance with the law. Having and observing such reasonable procedures will ensure that in the event of an honest mistake, the landlord can avoid liability. 15 USC Sec. 1681m (d)

Therefore, a landlord must demonstrate to credit reporting agencies that they obtained the report for one of the following reasons:

  • The applicant has requested the report
  • The landlord is obtaining a report in connection with an application initiated by the applicant
  • The landlord is reviewing the credit of an existing tenant or a former tenant who owes him money
  • The landlord is reviewing the credit of an existing tenant in order to decide whether to renew a lease or otherwise continue the landlord/tenant relationship

If the landlord misrepresents his interest for obtaining a credit report where one of the above interests does not exist, he probably would be liable to the reporting agency and/or the prospect or existing tenant. In addition, landlords or managers can only issue credit reports to persons who have a legitimate interest in obtaining them.

  • The report should not be distributed or given to others
  • Credit reports should be kept in a secure location
  • Access to credit reports are to be limited to those with a need to know

The Dodd-Frank Wall Street Reform and Consumer Protection Act, effective July 2011, added new disclosure requirements. As a result, when adverse action is taken in whole or in part because of a credit score, it is now required to disclose that score to the consumer, or in this case, the applicant or tenant.

Because of the complexity and history of this important law, this article can only attempt to highlight important aspects of the FCRA affecting investors and tenants. As time goes on there is sure to be more changes to the Federal Credit Reporting Act. In addition, there are many important state laws on fair credit reporting. As your property management company, we work to follow the requirements and subsequent changes of this important issue to protect your investment.

The material provided in this newsletter is for informational and educational purposes only. It is NOT legal advice.
Although we believe this material is accurate, we cannot guarantee that it is 100% without errors.

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