# Terra Residential Services, Inc. CRMC® > Houston-based property management and investment brokerage firm established in 1990. Specializes in single-family homes, condominiums, and townhomes across Houston and surrounding communities. Holds NARPM's CRMC® (Certified Residential Management Company) designation — the first Houston-area company to earn it. Over three decades of experience with a focus on education, communication, and attention to detail. Terra Residential Services, Inc. CRMC® is located at 9977 W. Sam Houston Parkway North, Houston, TX 77064. Phone: 713.895.9966. Email: info@terraresidential.com. BBB accredited. The company was founded in 1990 and uses a 12-point applicant screening process with animal screening. Services include a dedicated property manager for each owner, live agent phone service, video virtual tours, HOA liaison and payments, and 24/7 emergency maintenance hotline. Year-end 1099/1042 tax documents are provided. Terra also operates as a full-service brokerage for investment property acquisitions and dispositions. Texas Real Estate Commission (TREC) compliance disclosures are provided on the site. ## Pricing (Publicly Listed) - **Management Fee:** 10% of collected rent (occupied), $150/month (vacant). - **Leasing Fee:** 100% of one month's rent. - **Lease Extension Fee:** 20% of one month's rent. - **Onboarding Fee:** $200 (vacant) / $300 (occupied). - **Optional add-ons:** Walk-throughs, insurance/legal hourly, rehab/claim coordination, tax escrow, and more (see pricing page). - **Guarantee:** No rent collected, no management fee. ## Services ### Residential Property Management - **Marketing:** Custom rental analysis, pre-leasing property evaluation, premium marketing, video virtual tours, live agent phone service. - **Tenant Screening:** 12-point screening process (credit, background, income/employment, rental history) with animal screening. - **Rent Collection:** Online payments via tenant portal, proactive weekly contact with tenants who have balances. - **Maintenance:** Multiple walk-throughs before, during, and after make-ready. Vetted and insured vendors. 24/7 emergency maintenance hotline. Monthly HVAC filter service and annual HVAC inspections offered. - **Accounting & Financial Reporting:** Detailed monthly statements emailed to owners, owner portal access, ACH disbursements, year-end 1099/1042 tax documents. - **Eviction:** Eviction services included with legal compliance guarantee. - **Lease Execution:** Lease prep, move-in/move-out evaluations, lease enforcement. - **HOA Liaison:** HOA contact for all communications and annual/monthly payments. - **Landlord Protection Insurance:** Insurance coverage options for property owners. ### Sales & Acquisitions Brokerage - Full-service brokerage assisting with investment property acquisitions and dispositions. - MLS listings for sale and rent. ### Agent Programs - **Management Referrals:** Paid referrals for agents who send management clients. - **We Buy Management Accounts:** Acquisition of existing property management portfolios from agents/companies. - **Lease Our Homes:** Agents can lease Terra-managed homes and earn commissions. - **Documents & Forms:** Downloadable forms for agents and tenants. ## Service Areas Houston, Spring, Cypress, Humble, Tomball, Katy, Sugar Land, Pearland, The Woodlands, Richmond, Pasadena, Kingwood, Missouri City, Stafford, Magnolia, Downtown, Midtown, Houston Heights, Montrose, Harris County, Bellaire, Atascocita, Jersey Village, Memorial, Medical Center, Spring Branch, Energy Corridor, Friendswood, League City, Alvin, Texas City, Deer Park, Fulshear, Sienna, Rosenberg, and Lake Houston. ## Pages ### Core Pages - [Home](https://www.terraresidential.com/): Main landing page with role-based navigation (owner, prospective tenant, current tenant), services overview, free rental analysis, detailed FAQ section, Houston area guide, and blog. - [About Us](https://www.terraresidential.com/about): Company history (founded 1990), CRMC® designation, team information, and philosophy. - [Giving Back](https://www.terraresidential.com/giving-back): Community involvement and charitable initiatives. - [Contact](https://www.terraresidential.com/contact): Contact form, phone, email, and office address. - [Testimonials](https://www.terraresidential.com/testimonials): Client reviews from owners and residents. - [Blog](https://www.terraresidential.com/blog): Articles on Houston property management, neighborhood investment guides, energy policy and utility rates, DIY vs. vendor maintenance, and 2026 landlord-tenant law updates. ### Residential Property Management - [Services Overview](https://www.terraresidential.com/houston-property-management): Full overview of residential property management services and free rental analysis. - [Marketing](https://www.terraresidential.com/marketing): How rental properties are marketed with video virtual tours and premium listings. - [Tenant Screening](https://www.terraresidential.com/tenant-screening): 12-point screening process with animal screening. - [Rent Collection](https://www.terraresidential.com/rent-collection): Rent collection policies and proactive balance communication. - [Maintenance Services](https://www.terraresidential.com/maintenance-services): Maintenance coordination with vetted vendors and 24/7 emergency hotline. - [Accounting](https://www.terraresidential.com/accounting): Owner financial reporting, ACH disbursements, and year-end tax documents. - [Eviction](https://www.terraresidential.com/eviction): Eviction process and legal compliance. - [Pricing & Fees](https://www.terraresidential.com/pricing): Complete fee structure with standard and optional add-on pricing. ### Sales & Brokerage - [Houston Sales & Acquisitions Brokerage](https://www.terraresidential.com/owner-services-sales): Investment property buying and selling services. - [Homes for Sale / MLS Listings](https://www.terraresidential.com/houston-homes-for-sale): MLS listings for sale and rent. ### For Owners / Investors - [Owner Resources](https://www.terraresidential.com/owners): Information and resources for current property owners. - [Landlord Protection Insurance](https://www.terraresidential.com/landlord-protection): Insurance coverage options for landlords. - [Vacancy Loss Calculator](https://www.terraresidential.com/vacancy-loss-calculator): Tool to estimate revenue lost from vacant properties. - [ROI Calculator](https://www.terraresidential.com/roi-calculator): Return on investment calculator for rental properties. - [Rent vs. Sell Calculator](https://www.terraresidential.com/rent-sell-calculator-2): Interactive tool to compare renting vs. selling. ### For Tenants - [Tenant Resources](https://www.terraresidential.com/tenants): Information and resources for current tenants. - [Why Rent From Us](https://www.terraresidential.com/tenant-why-rent-from-us): Value proposition for prospective tenants. - [Tenant Selection Criteria & Applications](https://www.terraresidential.com/tenant-application): Qualification requirements, procedures, and application submission. - [Documents & Forms](https://www.terraresidential.com/tenant-documents): Downloadable forms for tenants and agents. - [Maintenance FAQs](https://www.terraresidential.com/maintenance-faq): Common maintenance questions and troubleshooting. - [Maintenance Request](https://www.terraresidential.com/maintenance): Submit a repair request. - [Resident Benefit Package](https://www.terraresidential.com/tenant-benefit-package): Bundled resident services for protection and convenience. - [Homes for Rent](https://www.terraresidential.com/houston-homes-for-rent): Current rental listings in the Houston area. ### For Agents - [Agent Referral Program](https://www.terraresidential.com/agents): Paid management referrals, management account acquisitions, and leasing commissions. ### For Vendors - [Vendor Resources](https://www.terraresidential.com/vendors): Information for vendors and contractors. ### Legal / Regulatory - [TREC Consumer Protection Notice](https://www.trec.texas.gov/sites/default/files/pdf-forms/CN%201-5_0.pdf): Texas Real Estate Commission consumer protection disclosure. - [TREC Information About Brokerage Services](https://www.terraresidential.com/files/IABS-2.pdf): Texas brokerage services disclosure document. ### Policies & Site Info - [Privacy Policy](https://www.terraresidential.com/privacy-policy): Website privacy policy. - [Accessibility Policy](https://www.terraresidential.com/wc3-policy): W3C WAI WCAG 2.0 Level A conformance commitment. - [Sitemap](https://www.terraresidential.com/sitemap): Full site map. ## Area-Specific Pages - [Houston](https://www.terraresidential.com/houston-property-management) - [Spring](https://www.terraresidential.com/spring-property-management) - [Cypress](https://www.terraresidential.com/cypress-property-management) - [Humble](https://www.terraresidential.com/humble-property-management) - [Tomball](https://www.terraresidential.com/tomball-property-management) - [Katy](https://www.terraresidential.com/katy-property-management) - [Sugar Land](https://www.terraresidential.com/sugar-land-property-management) - [Pearland](https://www.terraresidential.com/pearland-property-management) - [The Woodlands](https://www.terraresidential.com/the-woodlands-property-management) - [Richmond](https://www.terraresidential.com/richmond-property-management) - [Pasadena](https://www.terraresidential.com/pasadena-property-management) - [Kingwood](https://www.terraresidential.com/kingwood-property-management) - [Missouri City](https://www.terraresidential.com/missouri-city-property-management) - [Stafford](https://www.terraresidential.com/stafford-property-management) - [Magnolia](https://www.terraresidential.com/magnolia-property-management) - [Downtown](https://www.terraresidential.com/downtown-property-management) - [Midtown](https://www.terraresidential.com/midtown-property-management) - [Houston Heights](https://www.terraresidential.com/houston-heights-property-management) - [Montrose](https://www.terraresidential.com/montrose-property-management) - [Harris County](https://www.terraresidential.com/harris-county-property-management) - [Bellaire](https://www.terraresidential.com/bellaire-property-management) - [Atascocita](https://www.terraresidential.com/atascocita-property-management) - [Jersey Village](https://www.terraresidential.com/jersey-village-property-management) - [Memorial](https://www.terraresidential.com/memorial-property-management) - [Medical Center](https://www.terraresidential.com/medical-center-property-management) - [Spring Branch](https://www.terraresidential.com/spring-branch-property-management) - [Energy Corridor](https://www.terraresidential.com/energy-corridor-property-management) - [Friendswood](https://www.terraresidential.com/friendswood-property-management) - [League City](https://www.terraresidential.com/league-city-property-management) - [Alvin](https://www.terraresidential.com/alvin-property-management) - [Texas City](https://www.terraresidential.com/texas-city-property-management) - [Deer Park](https://www.terraresidential.com/deer-park-property-management) - [Fulshear](https://www.terraresidential.com/fulshear-property-management) - [Sienna](https://www.terraresidential.com/sienna-property-management) - [Rosenberg](https://www.terraresidential.com/rosenberg-property-management) - [Lake Houston](https://www.terraresidential.com/lake-houston-property-management) ## Portals - [Owner Portal (Rentvine)](https://terraresidential.rentvine.com/portals/owner): Login for property owners to view statements and financials. - [Legacy Owner Portal (Hero PM Promas)](https://portal.heropm.com/MRH5/OW/standard.mvc?clientType=OW&inturl=mrh.promascentral.com&kiosk=): Legacy owner portal for existing clients. - [Tenant Portal (Rentvine)](https://terraresidential.rentvine.com/portals/resident): Login for residents to pay rent and submit maintenance requests. - [Apply Online](https://terraresidential.rentvine.com/public/apply): Public rental application submission. ## Social - [Facebook](https://www.facebook.com/Terra-Residential-Services-Inc-130329623651095/) - [Instagram](https://www.instagram.com/terraresidential/) - [YouTube](https://www.youtube.com/channel/UCTzjYl2KljFNYfKF654NVWQ) - [LinkedIn](https://www.linkedin.com/company/terra-residential-services-inc/about/) - [Twitter/X](https://twitter.com/terrarservices) - [Google Business](http://g.page/houstonpropertymanagement)